Book Hypnotherapist, Oxfordshire

• Please bring your own non-caffeinated drink (drinks are not provided)
• Please arrive on time and leave on time, allowances cannot be made for lateness. If you are late you will receive a shorter session. 
• Please respect your finishing time, there is most likely a client coming after you.
• Please attend your appointment alone (children are an acceptance to the rule only)
• Please respect the 48hr cancellation notice
• Please park in the driveway 

Contact In Between Sessions 

There is usually no reason to have contact in between sessions, only to reschedule/cancel an appointment. Please note that I do not operate a helpline service and do not dispense advice, I also do not answer calls whilst I am in sessions. The best way to contact me to ask a question in-between sessions is via E-mail, this is the most reliable way.  I aim to respond to clients within 24hours, however If you have called/emailed me on a day when I am not working, particularly the weekend, it may take me longer to respond. 

Appointment Lateness/Missed Appointments 

Please arrive to appointments promptly, if you arrive early I would kindly ask you to wait until your appointment time, similarly if you arrive late, I will be unable to extend the session to compensate your lateness. If a client is over 15 minutes late and has not contacted me prior to this, I will assume you are not coming and will consider this to be a missed appointment without cancellation and you will therefore be liable for the full cost of the session and charged accordingly. Missed appointments are avoidable as text message reminders and email reminders are sent 24hrs and 12hrs before your appointment time

 Payment Terms 

Payments are accepted in cash, or by card, all major UK Debit credit cards are accepted. 

I will require a small deposit at the time of booking your first appointment - this is usually £25/deposit; this is to secure your appointment (please refer to the cancellation policy). Payment at your session is then by any of the above methods, paid immediately after the session. Online sessions such as Online Initial Consultation and Online Stopping Smoking require full payment at the time of booking. Harley Therapy take full payment at the point of booking the appointment through a payment system called Stripe.

Documentation/Additional Service

Occasionally I am asked to produce documentation for clients for a variety of reasons, these include Insurance/Doctors/Police/ Workplace/Schools/University/ etc... Documentation is charged at £25 per document.

What Hypnotherapy is and isn't

Hypnotherapy is a complimentary therapy and should therefore be treated as such, it is not medical, however it can be useful alongside other medical interventions. Hypnotherapists are not able to diagnose, treat or prescribe as we are not medical practitioners. Hypnotherapy should not replace any medical treatment being received.

Disclaimer 

As with everything in life , there are no guarantees; each person is different; people have varying experiences of hypnosis, therefore results may vary from person to person.

Confidentiality/Record Keeping and Data

All Therapy appointments are highly confidential and confidentiality continues after the therapeutic relationship has ended.  I am a member of the ICO (Information Commissioners Office) and all paperwork is held in strictest confidence and destroyed after 7 years. 

Termination Of Therapeutic Alliance
Therapy is a contractual alliance, bound by two parties, you are free to terminate the therapeutic alliance at any time, I have the same ability and on the very rare occasion, I may terminate a relationship immediately due to the following reasons:

• A client is under the influence of drugs or alcohol
• The client does not show for an appointment with no communication, resulting in a "No Show"
• The client is aggressive
• The client has breached their contract
• Where payment is not made in a timely way
• When a conflict of interest arises within the therapeutic relationship
• Where I feel the therapy is no longer helpful for the client
• Harassment whether face to face, via email/phone call or text - Harassment is a crime and will therefore be reported
• Persistant cancellation/re-arrangement of appointments, specifically at late notice.

Online Sessions

Online Sessions work equally as well as face to face sessions, leading to equally positive results. When you book an Online Session, a link to zoom is automatically generated and sent with the e-mail booking confirmation, you will find the link at the bottom of the confirmation e-mail. Please download the Zoom app and simply click on this link at the time of the meeting. 

Face to Face sessions.

Face to Face appointments now have strict measures in place to ensure your safety and wellbeing, these are in line with Government and Association guidelines, as below. Clients who are categorised as "High Risk" should not come to face to face appointments.